Returns & Exchanges Policy

At SOLE SERIOUSS, we want you to be fully satisfied with your purchase, which is why we offer a 14-day return window for items in original, unworn condition with all tags attached. Please note that limited edition releases and final sale items may be subject to specific exclusion policies.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all sneaker boxes or apparel tags are intact and undamaged.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Check & Refund

  Once our team verifies the authenticity and condition of the return, your refund will be processed to the original payment method within 5-7 business days.